Privacy Policy – UTUK Driver App
UTUK (“we,” “our,” or “us”) respects the privacy of our drivers and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the UTUK Driver App.
1. Information We Collect
When you register and use the UTUK Driver App, we may collect the following information:
• Personal Information: Name, phone number, email address, profile photo, driving license, vehicle details.
• Location Data: Real-time GPS location to provide rides and navigation.
• Usage Data: App activity, ride history, ratings, feedback.
• Device Information: Device model, operating system, IP address, app version.
• Financial Information: Bank account or payment details (for payouts).
2. How We Use Your Information
We use your information for:
• Verifying your identity and driver eligibility
• Connecting you with passengers and processing ride requests
• Navigation, safety, and route optimization
• Sending ride-related notifications
• Processing driver payments and earnings
• Improving app performance and user experience
• Compliance with legal obligations and law enforcement requests
3. Sharing of Information
We do not sell your personal information. However, we may share information with:
• Passengers: Limited details such as name, vehicle info, and location for ride coordination.
• Service Providers: Payment processors, cloud storage, and technical support partners.
• Legal Authorities: When required by law or in response to valid legal requests.
4. Data Security
We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure. Drivers are advised to keep their login credentials confidential.
5. Data Retention
We retain your data for as long as your account is active, or as required by law. You may request account deletion, subject to legal and regulatory requirements.
6. Your Rights
As a driver, you may:
• Access or update your personal information via the app
• Request account deletion
• Contact us for any privacy-related concerns
7. Third-Party Services
The UTUK Driver App may integrate with third-party services such as Google Maps and payment gateways. These services have their own privacy policies, and we encourage you to review them.
8. Children’s Privacy
The UTUK Driver App is not intended for children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
UTUK Support
Email: info@utuk.pk
Phone: +92-0340-8989890